How to Get Free Tech Support Apps This Holiday Season
Use free apps from Microsoft, Google, and Apple to fix holiday tech issues with trusted family help.
You can get free tech support apps this holiday season directly from Microsoft, Google, and Apple. Windows users can use Quick Assist, computer owners can use Chrome Remote Desktop, and iPhone and Mac owners can use the Apple Support app. Remote help means a trusted person can view your screen and guide a fix over the internet.
Each app fits a different device, so pick the one that matches the computer or phone that needs help.
Verification note: Program terms and availability can change. This page was checked against linked sources on November 03, 2026.
Help a Windows PC with Quick Assist
Microsoft explains that Quick Assist lets a trusted family member or friend view or control a Windows PC over the internet to troubleshoot problems, guide setup, or fix issues Microsoft's Quick Assist guide. That setup helps when a relative lives far away and needs step-by-step guidance. Microsoft also offers a Quick Assist web app for a direct remote connection to a Microsoft support agent.
Use that path when the issue needs company help rather than family help. Use Quick Assist only with people you trust. A helper who connects can see your screen and can take control of the PC if you allow it.
Share a screen with Chrome Remote Desktop
Google notes that a computer owner can share a screen by visiting remotedesktop.google.com/support, generating a one-time access code, and approving the helper's email for full access Google's Chrome Remote Desktop help. The code keeps each session separate. The process is short: Google notes the tool works from Chrome on Mac, Windows, and Linux, with a mobile app.
A phone or tablet can then reach files and apps on another computer or give remote help.
- Open the support page on the computer that needs help
- Generate a one-time access code
- Share the code and approve the helper's email
Get iPhone or Mac help from Apple
Apple lists its Apple Support app as free, with personalized solutions, subscription management, password-reset help, chat troubleshooting, step-by-step fixes, and Genius Bar or authorized-provider booking App Store listing for Apple Support. No AppleCare+ purchase is needed to use it. That range helps with common holiday needs.
Examples include sign-in trouble, a new device setup, billing questions, and repair scheduling. Travel can change what is available. Apple states the Support app, AppleCare plans, and certain features are offered only in select countries or regions.
Check the app before a trip if you may need help abroad.
Stay safe while getting remote help
Holiday help often mixes family support, shopping, and unfamiliar messages. CISA warns the season brings too-good-to-be-true deals and fake charities, and points users to Secure Our World tips to protect family, friends, and businesses CISA's holiday shopping safety page. Pause before you share a screen or code.
Confirm the helper's identity through a known phone number or conversation, not only email or text. Do not let a stranger connect to finish a purchase or claim a prize. Read the Secure Our World tips before accepting remote help during holiday shopping.